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Frequently Asked Questions


Insurance agents are trained professionals who have expertise in different types of insurance and can provide personalized advice based on your specific needs. They can help you understand the policy language, coverage options, and benefits of different insurance plans.


Insurance agents have access to a variety of insurance products from different companies, which means they can provide you with multiple options to choose from. They can also help you compare policies and premiums, so you can make an informed decision.


Instead of having to contact multiple insurance companies individually, you can work with an insurance agent who can handle everything for you. This can save you time and hassle.


Insurance agents act as advocates for their clients and work on their behalf to ensure they receive fair treatment from insurance companies. They can help you with claims, negotiate with insurers, and provide support throughout the insurance process.

Cost savings

Contrary to popular belief, using an insurance agent can be cost-effective in the long run. Insurance agents can often negotiate better rates with insurance companies, which can result in cost savings for you. They can also help you identify ways to reduce your insurance premiums, such as increasing your deductible or taking advantage of discounts that you may be eligible for.

Personalized service

Insurance agents provide personalized service and can help you tailor your insurance coverage to your unique circumstances. They can take the time to understand your specific needs and make recommendations that are tailored to your situation.

Claims assistance

Insurance agents can also provide assistance with the claims process, helping you navigate the often complex and confusing process of filing a claim. They can also help you ensure that you receive the maximum amount of compensation for your claim.

What are the advantages of working with an insurance agent/broker?

Overall, an insurance agent can provide a range of benefits and value-added services that may not be available when contacting an insurance company directly.

Will an insurance agent charge me extra for his services?

No. Insurance agents are paid a commission by the insurance company for the services they provide to clients. The agent acts as an intermediary between the client and the insurance company. Insurance companies distribute their products through the agency system, therefore the commission and other distribution fees are included in the premium of insurance products from their initial launch in the market. As our client, you will pay the same price whether you choose to purchase insurance directly from the company we are affiliated with or transact via us.

Do you provide claim support?

Absolutely! As an insurance intermediary, we provide not only insurance policies but also claim support to our clients.

We understand that making a claim can be a stressful and overwhelming process, which is why we are here to help. Our team of experienced professionals is dedicated to guiding you through the entire claims process, from initial notification to final settlement, ensuring that you receive fair and timely compensation for any losses or damages covered by your policy.

By working with us, you can rest assured that you have a trusted partner to assist you in the event of a claim. We will act as your advocate, working on your behalf to ensure that the claim is handled promptly and efficiently. We will also assist you in gathering the necessary documentation, completing claim forms, and communicating with the insurance company, allowing you to focus on getting back on your feet.

At the end of the day, our goal is to provide you with peace of mind and exceptional service, not just when you purchase your insurance policy, but throughout the life of your policy. Contact us today to learn more about how we can help you with your insurance needs, including our comprehensive claim support.

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